Rack Solid Customer Testimonials

“Excellent experience”

I was very pleased with my experience at Rack Solid. Customer service was professional, friendly, and very accommodating. The Rock Solid Company is ethical and practices honesty and fairness, as they didn’t try to sell me more rack locks than I needed, like other rack retailers do. (I needed 5 locks, but other retailers only sell packs of 4 or 6. Here, I was able to save money and buy exactly 5.) I was referred by a third party to visit Rock Solid, and now I see why others refer them. I will definitely encourage people to buy from this company, especially since they are a specialty store, and have a wide variety of rack systems, carriers, and accessories. They even do installations…it’s one-stop-shopping at it’s best!

– Denise Martin

“T-Rax Pro”

Thanks! Fast shipmnent! Just ordered on Monday & rec’d the bike rack Friday afternoon in Iowa. Already tried it out and it’s great. Thanks for your advice!

– Scott

“Got my racks today — THANK YOU!”

I ordered these on Friday over the phone. Great customer service, speedy delivery — awesome experience. Will recommend RackSolid to friends and family!

– Ann Braley Smith


Placed two separate orders over the weekend (I thought I just needed clips, then I found out the Yakima towers had also changed). Both were shipped out by you guys on Monday, and received by me the next day. Free shipping saved me a long drive across town. Good deal!

– Todd Kunioka

“Great Experience”

I ordered a fairing for my Yakima rack system on a Saturday, it shipped out UPS Ground that Monday and I received in Cleveland on Friday as ordered. You’ll definitely be my continued source as I add to my rack. And for those planning to order a Yakima rack, the fairing is a MUST, so just add it to your order right away. Well worth the extra money. I drove around for 2 weeks without it and the difference is extraordinary!

– Charles Ryba